I must depend on a wish and a star
As long as my heart doesn’t know who you are.
Sweet dreams be yours dear
If dreams there be.
Sweet dreams to carry you close to me.
I wish they may and I wish they might.
Now goodnight, my someone, goodnight.
—
Tonight, I feel a bit like Marian Paroo, a.k.a. “Marian the Librarian,” the female lead in The Music Man, played in the 1960s stage musical and film by Shirley Jones singing the wonderful Midwest lyrics and tunes of Meredith Willson.

I spent all day wishing on a star. I wished in a phone call this morning. I wished in polite calls to my state legislators. I wished online tonight.

I wished only to apply for health insurance through the Massachusetts Health Connector. Its whiz-bang new customer portal carries the URL “BetterHealthConnector.com”

Oh, yeah? Give me that good ol’ fashion “MAHealthConnector.org.” At least that site knew who I was. Today, I am in insurance purgatory because the gee-whiz new version of the Health Connector has a tiny problem. It hasn’t the foggiest notion that I exist. No me, no health insurance.

I must depend on a wish and a star
As long as my heart doesn’t know who you are.

Yes, I made a huge error. I let the deadline to reapply for health insurance I already have creep up on me. This morning, while driving to a client’s office in Connecticut, I passed through rain, fog, and five of the eight counties in the Nutmeg State before (a) getting off from some lovely and non-annoying hold music and (b) speaking with a polite customer service representative who informed me that while the Massachusetts Health Connector’s IT system has been “upgraded,” its upgrade includes a feature not found on ordinary computers. It has amnesia! It doesn’t know who I am any longer.

!(My travels with Health Connector)[http://note.io/1A3cJVa “Title"]

Honestly. I’ve worked with these folks for years on health insurance. I’ve visited their offices in person to make payments. My doctors seem to have no trouble getting paid by them, thank God. But today, my name has that je ne se quoi quality to it, as the French say. They don’t know who the heck I am.

So I couldn’t apply on the phone.

That’s okay, though. I could apply on the web. As soon as I got home.

I called my state rep and state senator to tell them about my problem. The state senator’s office even